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The Air Canada Express Detroit Office provides thorough assistance to passengers who need clarification regarding baggage policy. Passengers usually get one carry-on bag and one personal item, while checked baggage allowances differ based on fare class, route, and frequent flyer status. Overweight, oversized, or extra bags might incur extra charges. The Detroit office can help with fee information, baggage limitations, and submitting claims for lost or delayed baggage. They also assist with special items like strollers, sporting equipment, or medical equipment. For a smooth travel experience, it is best to check certain baggage restrictions with the office prior to flight.